Managed Services

All the IT expertise you need under one service.

Why go to the trouble of building and maintaining your own IT infrastructure? With more than 20 years’ experience in retail managed services, we offer 24x7 support for all your systems, whether they’re on-site or in the public cloud. We tailor our support to your environment, so you know mission-critical workloads are running at full capacity around the clock.

All the IT expertise you need

We don’t limit ourselves to one solution. Our experience spans many different technologies, including:

  • E-commerce solutions
  • Warehouse management systems
  • Connected store technology
  • Remote desktop solutions
  • Content management systems
  • Office 365

We’ve also teamed up with industry-leading vendors such as SAP Hybris, AWS, and Microsoft to provide custom solutions for companies of all shapes, sizes and sectors.

Cloud management made simple

Once your business is in the cloud, you’ll need a managed service partner to provide reliable, ongoing operations management.

Piksel deliver core management services, designed with the cloud in mind, to ensure your environments are:

  • Automated
  • Patched
  • Configured and optimised
  • Safely backed up, with disaster recovery in place
  • Secure (using identity management)

Our fully-managed solution means that we’ll run the complexities of your cloud environment for you, allowing you to focus on growing your business.

A complete set of managed IT services

We don’t just focus on one tiny corner of your IT stack either. Our support network covers every tier of your IT system, including:

  • Network
  • Operating systems
  • Security
  • Database
  • Storage
  • Applications
  • Code support

Soothe the headache of supplier management and improve business efficiency in the same stroke.

Bespoke support for bespoke businesses

High availability and flexibility are the cornerstone of any modern business. We’re dedicated to understanding your unique business demands and planning cycles, working as an extension of your in-house team or as a fully outsourced IT provider.

24/7 availability throughout the year

We don’t clock off at the end of your working day. Our 24/7 service desk and monitoring platform gives us continuous visibility into all your IT systems. We use consistent, reliable and repeatable ITIL-based processes, backed by ISO accreditations, to ensure we are aware of and deal with all unplanned events as soon as they occur.

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Re-invent your retail business

Find out how the cloud can give you the flexibility and agility you need to adapt to meet increasingly sophisticated consumer expectations and demands, without the complexity.

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